FAQ
Where exactly are the properties you vacation rent?
La Laguna is a small oasis on the outskirts of East San Jose del Cabo along the Sea of Cortez. The drive is approximately 15 minutes from central San Jose del Cabo to the community of El Encanto de La Laguna. The new Puerto Los Cabos marina is only 3 miles directly down the beach from “La Laguna”, this takes approximately 8 minutes by car. The “La Laguna” region is special in that it lies on the Sea of Cortez at the tip of Baja California and faces almost directly south. El Encanto is at the end of city power and at the beginning of where the desert literally touches the Sea of Cortez. Most of Los Cabos is quite built up, this is an area where you get the best of both worlds, nature and the convenience of town nearby.
Should we rent a car?
It is highly recommended to rent a car when staying in Los Cabos. You are able to get a taxi through the destination adviser, however, it is recommended to have your own transportation. Los Cabos, “The Capes” is an area that has much to see and do, however, it is fairly spread out and one can spend an hour or more on a picturesque drive to reach a great destination. La Laguna Villas has worked out discounted rates with numerous rental car agencies.
Are there safe swimming beaches?
Directly in front of the “La Laguna” region the beaches can be both safe and swimmable by most standards or fairly dangerous. The seasons bring change to the Sea of Cortez and the late Spring through early Fall are the most rough. It is recommended to take added precaution when swimming no matter what time of year or where you are due to no lifeguards. From November through March the Sea of Cortez is generally calm. The destination adviser can assist you in finding good snorkeling and swimming beaches nearby.
How do we get to Cabo to enjoy the nightlife?
If you are looking at going out for the night in Los Cabos the destination adviser can assist with a driver who will pick you up at your villa and be available at whatever hour you would like to return you safely.
Will my cell phone work in Mexico?
Most U.S. carriers will allow for you to make calls within Mexico and to call out. It is important to call your carrier prior to arrival to see what all of the fees are while you are calling within Mexico. Some U.S. carriers have specific plans for use in Mexico and some carriers will ask you to update your roaming capabilities before leaving the U.S. Typically when you are in Mexico and want to dial a local Mexican # from your U.S. Cell phone you will need to dial 044 624 and then the #. If you would like to dial to the U.S. typically you would dial 001 the area code and then the phone #.
How does medical care work in Los Cabos?
In Los Cabos there are numerous hospitals and clinics that have very good English speaking doctors. There are also emergency flight services to get someone to the U.S. in the case that there was a medical emergency that required an immediate flight to a U.S. hospital. Check with your medical insurance provider as to what type of coverage you would have in Mexico and whether it whether you would like to have a supplemental policy while travelling.
What type of things should I pack for my trip?
With a Wallmart, Costco, and Mega grocery store the chances are that you will find most of the same type of products you use in the U.S. or Canada. It is highly recommended that you bring all of the prescription drugs that you may need otherwise you may have to visit a doctor to get a prescription filled. Other than that, make sure you bring the standard items for use in hot and sunny weather such as sunglasses, sun block, hats, swim suits, sandals and so on.
What type of things are included in the vacation home/condo that I don’t need to pack?
The vacation home or condo will have towels and all of the kitchen items, laundry items that you will need. We recommend that you bring all personal hygienic products. The units will have shampoo and body soap, however, if you prefer a specific type of product you will need to bring that being that it may not be available in Los Cabos.
How do I dial an emergency?
The phone # for an emergency in Mexico is 066. Make sure to contact La Laguna Villas after you have dialed the Mexican authorities.
Can I use a U.S. Check?
Do not plan on writing U.S. checks. There are some banks that will accept a U.S. check however it takes over 10 days for the checks to clear and most businesses will not accept them. Plan to use your U.S. Credit Cards to make purchases. Credit cards are accepted in most all businesses and you get one of the best exchange rates with your credit card.
Can I use my U.S. Bank ATM card?
Yes, your U.S. ATM card should be your preferred method of getting cash out of ATMs. There are numerous ATMs, the transaction fee is usually less than charged in the U.S. , and the exchange rate is good compared to buying pesos at an airport.
Is it safe to eat in restaurants?
Yes, there are many good restaurants in Los Cabos and there are typically very few cases of food sickness, however, one needs to take caution when choosing a restaurant. Typically the rule of thumb is, if it is crowded and looks clean then it is probably safe. If you see a small place on the corner with no one around, stay away.
Can I drink the water?
Even though many places have purification systems and in most cases you will not have a problem, the most simple rule of thumb is to always drink bottled water.
What time zone is Los Cabos?
Los Cabos is located in the Mountain Standard time zone.
What documents are required to travel to Mexico?
As of the summer of 2009 all U.S. citizens will be required to have a passport to return to the U.S.
Services
What services can La Laguna Villas provide?
The services that La Laguna Villas provides range from transportation reservations to dining reservations, almost any activity you can think of in Los Cabos, high-end services from an in home chef to massage therapist at your private Villa. We highly recommend a phone call with our destination adviser prior to your arrival to help assist with arranging your plans prior to your arrival. La Laguna Villas has secured agreements with the best providers to deliver discounted pricing and superior services and amenities for our clients. Please look under services and activities to see a complete list of what La Laguna Villas can assist you with.
Can La Laguna Villas set-up a rental car for me?
La Laguna Villas works with Advantage Car Rentals and Budget Car Rentals to allow our clients the option of cars and company at a discounted price.
What is the process for renting the unit?
After you have had a chance to review the different “villas” and “casas” available for your preferred dates please send us an email inquiry from the website. A La Laguna Villas agent will contact you promptly to discuss the best available option.
A reservation email will be sent to you promptly showing the base rental fee, the security deposit required for all privately owned units, and the taxes. The unit is not reserved until the first payment is received. The first payment is 50% of the full balance. The three options for payment are by credit card, Pay Pal, or wire transfer. The remainder of the balance is due 45 days prior to arrival and will include the full security deposit and taxes. If the full amount of the balance is not received by the 45 days prior invoice, the reservation will be cancelled.
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