ACCOMMODATION
& Direct Booking
AFFORDABLE LUXURY
Our luxury villas are equipped with the latest facilities and amenities, providing the highest standard luxuries for your pleasure and comfort.
From inside or from the terrace, most villas feature spectacular views of the world-renowned Verde Island Passage, one of the most outstanding tropical diving areas in Asia.
Whether diving or just here to relax and be pampered, we offer a broad range of accommodation options to suit the size of your group and your budget.
From our Luxury Villa range, up to our multi-bedroom Penthouse apartment, you’ll experience the ultimate in luxury whichever room you choose.
OUR GUARANTEE
We Guarantee that if a lower rate is advertised for the same roomtype and conditions – even after you book – until 7 days before arrival, we will match that lower rate.
Furthermore, direct bookings receive additional benefits which apply regardless of any promo rate, being:
- Waiver of the 3% service charge usually added to the room rate
- Early check in OR late check out, subject to availability
- Free laundry, up to 1kg per night of stay
Book direct for guaranteed best rate
Room Features
Features
- Electronic Door Locks
- Split-system Air-con
- International Powerpoints
- Microwave Oven & Toaster
- Wine glasses, crockery & cutlery
- Hairdryer
- Daily Room Cleaning Service
- Smoke-free guest rooms
- Multiple Bedroom Family Rooms
- In-room vault, laptop-sized
- IP Phone in rooms
- Sound bars with phone/iPod cable
Room Comforts
Comforts
- In-room mini-bar
- Coffee and Tea making facilities
- Free hot/cold drinking water dispenser in all rooms
- Hi-Quality Mattresses, Linen & towels
- Luxury Bathrobes & Beach Towels
- Complimentary toiletries
Enjoy
- In-room massage available
- Video-on-demand (Plex)
- TV Net Cable TV (free) and Cignal Satellite TV (extra charge)
- DVD players
- Curved and/or Flat screen Samsung Smart TV
Services & Entertainment
Resort Services
- Free WiFi within the resort
- Laundry service
- Meeting room
- Luggage storage
- Babysitting
- Tours & tickets
Entertainment
- Scuba diving – beginners to advanced
- Outdoor pool
- Pool sun lounges
- Fitness facilities
- Full-service spa
- Activities Desk – Tours, excursions, local attractions
- Recreation Area with Table Tennis & Billiard table
- Free DVD & book library
- Clubhouse with Karaoke & Games
Food & Beverage
Food & Beverage
- Restaurant & Poolside Bar 24 Hours
- Room Service 24 Hours
- Extensive range of Asian and Western cuisine
- A focus on fresh local produce
- The freshest local seafood
- International beers, Spirits, Signature Cocktails
- Extensive Wine List & Owners Cellar
- Weekend Dining Buffets and Specials
OUR VILLAS
WHAT OUR GUESTS SAY
GUEST REVIEWS
Cancellation & Weather Guarantee Policy
Â
Peak Period Bookings – Non-Refundable & Non-Amendable
Reservations during the following Peak Periods are non-refundable and cannot be modified. Contact us directly for undue hardship situations.Â
- Independence Day: 12 June – 15 June 2025
- Christmas & New Year: 23 December 2025 – 4 January 2026
- Chinese New Year: 17 February 2026 – 20 February 2026
- Easter: 2 April 2026 – 3 April 2026
- May Labor Day: 1 May 2026 – 5 May 2026
Off-Peak Bookings – Flexible Policy
For all dates outside the designated Peak Periods:
- Cancellations made 21 days or more before the scheduled arrival date are eligible for a full refund.
- Cancellations made within 21 days of arrival will incur a charge equivalent to the first night.
- Cancellations made within 7 days of arrival will incur a 50% cancellation fee or the first night, whichever is greater.
- No-shows will be charged in full and are non-refundable.
Booking Grace Period
All reservations may be canceled or amended within 24 hours of creation without penalty, regardless of stay dates.
Rescheduling
We understand travel plans can change. Depending on availability and circumstances, we may be able to accommodate a date change — please contact us directly to discuss your options.
LLV Rain Guarantee
In everyone’s life, a little rain must fall. But not too much when you are on vacation! Introducing the LLV Rain Guarantee:
If any two days of your stay are affected by official Orange or Red Rainfall Warnings, you’ll receive 1 FREE NIGHT — either as an extension of your current stay or a future credit.
 Restrictions:
- Only applicable to direct bookings.
- Cannot be combined with other promotions.
Â
Force C& External Disruptions
- Cancellation or disruption caused by Lalaguna Holdings Inc. (e.g., mechanical issues or other unforeseeable internal problems) will entitle you to a pro-rata refund (in credit or cash) for the affected portion of your stay.
- Disruptions caused by circumstances beyond our control are not the responsibility of Lalaguna Holdings Inc. and must be covered by you or your travel insurance provider. These may include, but are not limited to:
- Inclement weather
- Natural Disaster
- Health-related issues
- Family emergencies
- Lost or delayed luggage
- Cancelled or postponed flights or transfers (including those we assist in booking)
- Any other unexpected events that alter your travel plans or cause financial loss
We strongly recommend that all guests obtain comprehensive travel insurance to cover these potential risks. Upon request, Lalaguna Holdings Inc. will provide documentation to support your insurance claims; however, the responsibility for securing appropriate coverage rests solely with you.